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Refund/Refund Guide

Thank you for buying in the Magyarotthon web shop!

If you are not completely satisfied with your purchase, we are at your disposal to help.

Order cancellation

We accept order cancellation until the product has been delivered or manufactured. If the order is cancelled, you will receive a full refund. We cannot cancel an order if the product has already been delivered.

Refund (if applicable)

We accept product returns. Customers have the right to request a return of the product within 14 days after receiving the product. For a refund, the product must be in unused condition and original packaging. The request for a refund should be accompanied by an invoice or purchase receipt. Please do not return purchased products to the manufacturer. Customers are only responsible for shipping costs (including refunds); we do not charge an additional refill fee for the product. We do not charge a handling fee upon return. You are responsible for the postage costs for returning the product.

Refund (if applicable)

Once we receive and verify the returned product, we will send you a receipt notification. We will also notify you of acceptance or rejection of the refund. If the refund is accepted, it will be processed, and the refund amount will be automatically refunded to your credit card or original payment method within a certain number of days.

Later or missing refund (if applicable)

If you haven't received a refund yet, check your bank account first. Then contact your credit card provider, as it may take several days before the refund is officially recorded. After that, contact the bank.

Return (if applicable)

We accept product returns. Customers have the right to return the product within 14 days from the date of receipt. Returns are only possible for products that have not been used and are in the same condition as when receiving them. They must be in their original packaging. The refund request must be accompanied by an invoice or purchase confirmation. Please do not return the product to the manufacturer. We charge customers only one shipping cost (including refunds); we do not charge a re-delivery fee when returning the product. We do not charge a fee for handling returns. The cost of postage for returning the product is borne by you.

Refunds (if applicable)

Once we receive and verify the returned product, we will send you a return notification. We will also notify you of the approval or refusal of a refund. If the refund is approved, we process it and the refund amount will automatically be credited to your credit card or original payment method within a certain number of days.

Late or missing refunds (if applicable)

If you haven't received a refund yet, check your bank account first. Then contact your credit card issuer, as it may take several days before the refund is officially recorded. After that, contact your bank, as there is usually a processing period before the refund appears. If you have checked all this and still have not received a refund, please contact us by email at magyarotthon@outlook.com.

Delivery

It is your responsibility to bear the postage costs for the return of the product. Shipping costs are not refundable.